Connecting With Services

What is the usual referral process to care for seeking treatment for psychosis?

Navigating the healthcare system can sometimes feel overwhelming, especially when seeking help for psychosis. If you or your loved one is concerned about potential warning signs, and not in crisis, the referral process can begin with visiting your primary care physician or mental healthcare provider. They can assess symptoms and refer you to a specialized treatment facility or a provider specializing in psychosis for further assessment. Keeping your medical records handy and maintaining open communication with the referring doctor is always a good idea to ensure a seamless transition.

Often, families or individuals may not recognize early warning signs and first contact with services may be during a time of crisis.
- If possible, to safely transport the individual to emergency services, this is preferrable. This may involve using communication techniques that focus on the individual’s distress rather than their observed symptoms. For example, “it seems like you are really scared. What if we went to go talk to someone who may be able to help?”
- For individuals, it is always recommended that treatment or support be your decision. You have the power to make this choice for yourself.
- If there concern for safety, first contact may be with law enforcement. Communicating to law enforcement that the situation is a “behavioral” or “mental health” concern is very important. It can help direct the individual to appropriate care (psychiatric emergency services) as well as influence how officers approach the situation. While families may have concerns that involving law enforcement may negatively impact their relationship with their loved one, this can be repaired. It is more important to keep everyone safe.

How do I communicate with providers about my loved one?

Effective communication with providers can help the treatment team understand the bigger picture and give the best care. Mental health providers, including inpatient teams, can always receive information about a patient. However, they may not be able to disclose information without the individual’s permission. Requesting a Release of Information (ROI) is always a good first step. It is important to remember that this is still the individual’s preference, and they may not want to disclose any or all information which should be respected as their right. It’s also beneficial to familiarize yourself with the agency/hospital’s policies and patient rights, as this can guide your interactions and provide clarity about an inpatient stay. When communicating with providers, be clear and specific about your concerns, observations, or any changes you’ve noticed. Remember, you’re an important voice.

What is a treatment guardian?

A treatment guardian is an individual who is legally designated to be responsible for making medical or psychiatric treatment decisions on behalf of someone who, due to their mental state, may not be able to make informed decisions for themselves. The guardian must always act in the patient’s best interests, advocating for appropriate care while respecting their dignity and individual rights. The process for appointing a treatment guardian varies, but it generally involves legal procedures and a clear demonstration that the patient needs this aide.

Find Help Here:

Early Assessment and Support Alliance (EASA), providing information and support to young people experiencing symptoms of psychosis for the first time.

24/7 Suicide Prevention & Crisis Hotline: 988
988lifeline.org