Carelink

Program Information

Contact information:
Carelink@salud.unm.edu

Phone Number:
505-272-2573 (office)
505-272-7751 (fax)

Ages Served:
All ages with a behavioral health diagnosis, enrolled into full Medicaid, living in and around Bernalillo County. (IP/OP Medicaid, or FFS Medicaid not eligible).

Program Description

CareLink helps people who are on Medicaid and have a mental health diagnosis manage thier ongoing mental and/or physical health conditions. It brings together all types of care, including primary care, hospital care, behavioral health, and long-term care. CareLink connects members to doctors, community services, and support for both individuals and their families.

The program focuses on coordinating care so members get the right help at the right time. This makes it easier for people to stay involved in managing their own health. CareLink’s goal is to provide smooth, patient-focused care that leads to better health and stronger teamwork among healthcare providers throughout a person’s life.

A Care Coordinator works with each member to complete a full needs assessment and create a care plan that helps the member reach their health goals.  

Services Provided

  • Comprehensive Care management
  • Care Coordination
  • Health Promotion
  • Comprehensive Transitional Care
  • Individual and Family support
  • Community Base Peer Support and Youth Peer support
  • Referral to community and social support services
  • Use of health information technology to link services

Referral process

Carelink also accepts self-referrals, and any members of the community can use the above methods of contact our office to enroll in services. Potential members can also call the office at 505-272-2573 to get enrolled into the program.

Our Programs

Adult