Visitor's Guide

To protect our patients, families, employees and the community during the pandemic, we are following an updated COVID-19 UNMH Visitor Policy. To read the Sandoval Regional Medical Center's Visitor Policy, click here.

  • You are required to wear a mask in our facilities.
  • You must be screened for symptoms before entering our facilities.
  • You will not be allowed to enter our facilities if you have a fever or other COVID-19 symptoms.

Standard Visitor Guidelines (not applicable during COVID-19)

Our standard visitor policies are currently not applicable during COVID-19. Please click here for current visitor policies.​​​​

Our standard visitor guidelines [PDF] cover standard procedures and rules for visiting UNM Health facilities. Talk with your loved one’s care team to ask about specific rules for visitors.

These rules might change to ensure a safe, healing environment for patients. Please always ask your loved one’s care team for specific guidelines:

  • Ask a staff member about the best time to visit—patients may need quiet time to heal.
  • Children are welcome to visit under the supervision of an adult who is not the patient. During flu season, please do not bring children younger than 14 years old.
  • If you’re sick, limit your visits. When visiting a loved one, cover your mouth and nose with a tissue. We can give you a mask if needed.
  • One family member may stay overnight on the fold-out bed in the patient’s room. Ask about special arrangements for breastfeeding mothers and babies.
  • Speak softly and respect patients who need rest.
  • To ensure a safe environment, a UNM security staff member might search you or your packages upon entry.
  • You will be asked to step outside the room during bedside procedures.
  • Wash your hands with soap and warm water or use hand sanitizer when entering the hospital or patient rooms, after eating or using the bathroom and after sneezing or coughing.