Billing, Finances & Records

Keeping track of your medical bills during a time of an illness is an added challenge. Our financial services team is here to help you. If you have questions, please feel free to call us at 505-925-6617.

Financial Services

The Patient Financial Services team helps patients to obtain insurance authorizations to receive treatment, and bills for the services provided. However, it is your responsibility to understand the terms of your healthcare plans.

You will receive separate medical bills from:

  • UNM Medical Group – for physician fees
  • UNM Hospitals – for facility fees, lab work, diagnostic testing and procedures

These resources work together at the UNM Cancer Center to provide services to our patients.

Contact Financial Services and Assistance at 505-925-6617.


Financial assistance can help people apply for Medicaid and NM Health Exchange plans.

Financial Assistance

The Financial Assistance Office is available for patients who do not have health insurance and need help paying their medical bills. Our staff can determine if patients meet specific criteria required to apply for financial assistance programs. They can also help patients create a payment plan to cover their medical treatments.

Medical Records

In accordance with HIPAA regulations, you may request copies of your medical records for personal use by contacting our Medical Records Office.