Patient Relations

How are we getting along with you? At UNMH, we want to make sure patients and their families have a voice in their own care.  In the Patient Relations Department, we listen to patient voices and experiences and help them to be heard.  We want to improve every patient’s experience, every day.

Our department offers a supportive and understanding space for you and your friends and family when they visit the University of New Mexico Hospital or our other locations.  We hope our employees, volunteers, and providers clearly show their passion and commitment to giving you the best care possible.

If you have questions or worries about your care, please feel free to call our Patient Advocates.  Our advocates will listen to your feedback and follow up with the right department managers or doctors.  At UNMH, our goal is to use all concerns from patients to improve the way we give care.

Patient Advocates

Our Patient Advocates are here to listen to you and hear about your experience.  They will try to use your feedback to improve the experience of any patient who spends time with us.

To learn how you can help improve patient experiences, and to learn more about Patient Advocates, visit our Patient Advocate page here.