UNM ACCESS Telemedicine Technology

The University of New Mexico designed its UNM ACCESS Telemedicine program to use streamlined, effective technology. We chose our partner, Net Medical Xpress Solutions, to deliver affordable solutions for New Mexico hospitals. Fees include training and support, so hospitals won’t encounter unexpected costs. Learn more about fees and reimbursement.

Emergency telehealth consultations depend on reliable telemedicine technology. ACCESS Telemedicine hospital partners have everything they need for 24/7 neurology and neurosurgery consultations. Get more information about our hospital partners.

Our technology vendor, Net Medical Xpress, provides a telemedicine cart for a modest cost (less than $8,000, and most hospitals only need one). The cart purchase includes:

  • Hardware and software: Reliable Dell all-in-one computer technology includes videoconferencing software that can transfer images and sound.
  • Eye scope and optional peripherals: ACCESS Telemedicine provides an eye scope, which is vital for neurological assessments. Hospitals can use USB ports to attach an optional electronic stethoscope and thermometer (purchased separately).
  • Rolling base: The equipment comes in a locking cabinet. The cabinet is mounted on casters to travel over thresholds and into elevators.
  • Installation and training: The telemedicine cart takes an hour or less to set up and install. Net Medical Xpress provides on-site, in-person training to get hospitals up and running. Find out more about our continuing medical education and training.

Other Technology Specifications

Most hospitals have the additional technology they need for telemedicine consultation. Setting up the complete system, including initial training, takes about six months. ACCESS Telemedicine operates with:

  • High-speed internet service: Transmitting data and images requires high-speed internet. A Federal Communications Commission (FCC) grant has delivered high-speed internet from central hubs to all New Mexico hospitals. Hospitals are responsible for providing internal wiring.
  • Data service within hospitals: Hospitals can send telemedicine data over Ethernet or Wi-Fi. An Ethernet connection is the most reliable. In many hospitals, the walls are so thick that they interfere with a Wi-Fi signal.
  • Privacy protection: ACCESS Telemedicine protects patients’ privacy. Messages between the telemedicine cart and doctors are compressed and encrypted to HIPAA-compliant standards.