UNM Hospitals Specialty Pharmacy

Our services include:

• Medication counseling: Get one-on-one guidance about your medications, including how and when to take them.
• Medication monitoring: We follow up with you to help determine whether your medication is working and address concerns that may arise.
• Refill coordination: We help coordinate refills so you can avoid gaps in your treatment.
• Prior authorization support: We work with your healthcare provider and insurance company when your medication requires additional approval.
• Financial assistance: We help you explore available copay assistance, manufacturer programs, and other resources that may help with medication costs.
• Injection training: If your medication is injectable, our team can teach you how to safely administer and store it at home.
• Side-effect and interaction support: We help you understand potential side effects and identify medication interactions that could affect your treatment.
• Medication access: Our team helps coordinate the steps needed to get your specialty medications, from prescription processing to insurance requirements.
• Care coordination: We communicate with your doctors and other members of your care team to help ensure your pharmacy care is coordinated with your overall treatment.
• Treatment support: We provide ongoing education and support to help you take your medications as prescribed and stay on track with your treatment plan.
• Curbside Pick-Up: Pick up your prescription(s) without leaving your car.
• Convenient Delivery: We work with you to navigate medication access issues.

Specialty Pharmacy Hours & Location

Our pharmacy is located at 1209 University Blvd. NE, Albuquerque, NM. You can pick up your prescriptions at the pharmacy, or we will ship them to your home or doctor's office—free of charge.

The UNM Specialty Pharmacy is open:

Monday – Friday: 8:00 a.m. – 6:00 p.m. 
Saturday: 9:00 a.m. – 5:00 p.m.  

Questions? You can reach a licensed pharmacist 24 hours a day, 7 days a week. Call 505-272-7065 or 833-440-1144 (after hours). Or email us at UNMH-Specialty-Pharmacy@salud.unm.edu.

It's Easy to Get Started

Your provider will send your prescription to us. Then a pharmacy care coordinator will get prior authorization from your insurance company. Insurances usually take 48–72 hours to review. Next, we will work with your doctors to plan your medication. Then we fill your prescription and call you when it's ready. Get your welcome packet now.

Ways to Pay

We will send you a bill at the beginning of each month, due within 30 days. You may pay with cash, check, money order or a credit card. You may also pay online.

For billing questions, call 505-925-6984.