Centralized Refill Service

Get all your family's prescriptions through one convenient service.

The UNMH Centralized Refill Service (CRS) serves most UNMH clinics, including our primary care, diabetes and most specialist clinics.

Services offered

When you need a new prescription because you are out of refills.

When you need a prior authorization for your medicine

When you have a question about your medicine.

How to Use CRS

 Contact your pharmacy and they will fax the medicine refill request or medicine prior authorization request to us at 505-272-2020. CRS Staff will contact your provider for you. Please order your medicine 10 days before you are out.

If you have a medicine question or your medicine request is urgent you may call 505-272-2341 and our CRS staff will message your provider. When you call have the following ready:

• Medical record number
• Name
• Name and strength of medication
• Pharmacy where you fill your prescription

Please wait three days before calling to check if your prescription has been filled. If you use or want to use a UNM Health Pharmacy you may click the link and find a UNM Health Pharmacy near you.